Who can I share my membership(s) with?

Family Members – How It Works

As a Primary Member, with certain memberships that have the Family Member feature, you can share your membership with family members (Partner, Child, Parent, or Sibling).

How to Add Family Members

1. Go to Account > Family Members
2. Tap Add Member
3. Enter their name and relationship
4. Tap Share Invite and send the invite link with your family member

How Invitations Work

• Each invite is sent via a unique link
• The invited person must:
  • Download the app (if not installed)
  • Register or log in
  • Then tap the invite link again to join the family
• If already logged in, the link opens directly in the app
• Once accepted, the invite expires automatically

Access & Benefits

• Family Members get access to the Primary Member’s offers
• Pings and Smiles remain linked to the Primary Member’s account
• To use these independently, a Family Member must purchase their own membership

Member Limits

• Limit is determined by the membership conditions 
• You can:
  • Remove any amount of members
  • Add 1 replacement after removal

Managing Family Members

• Primary Member can:
  • Add members
  • Remove members
• Family Members can:
  • View active members
  • Leave the family anytime via Account > Family Members > Leave Family

Important Rules

• You can only be part of one family at a time
• If you purchase a membership while being a family member:
  • You become a Primary Member
  • You are removed from the existing family
• When membership expires:
  • All family members lose access
  • You must re-add them after renewal

Additional Notes

• Removed or left members lose access immediately
• Invite links expire after successful use
• Family feature is available only on eligible membership types