Why are my offers greyed out / locked?

There could be a few reasons why this might be happening:

• You have not yet purchased a membership for the market you are browsing. If you have already purchased a membership, you might be browsing in the app in a location where your membership is not active. Use the location selector in the home screen to change to the correct location.
• You are logged into the app using a different account to the one used to purchase the membership. If you used an email address to finalise your purchase, you should use the same e-mail address to log in to your app. Similarly, if you chose a social media account to finalise your purchase, you should use the same social media account to log in to your app.