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I am unable to register, what can I do?

Modified on Thu, 18 Sep at 4:28 PM

If you’re having trouble creating an account, it might be due to:

  • An incorrect or already-used email address.
  • Weak or mismatched password.
  • Unstable internet connection.
  • Third-party sign-in (Google, Apple, Facebook) not completing properly.

Try these steps:

  • Double-check your email and password.
  • Make sure you have a stable internet connection.
  • If you’re using Google, Apple, or Facebook login, ensure you’re logged into that account on your device.
  • Restart the app and try again.

If you’re still unable to register, please reach out to our Customer Support team and we’ll be happy to help.

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